Clinic managers Elise Martin and Mary Ellen Frey, with Avis Litchfield and Psychiatry Administrator Marika Brigham.
Avis Litchfield was awarded the CEO Service Award for her outstanding display of customer service. Avis is a financial counselor at the UF Health Adult Psychiatry clinic.
The UF Health Shands Customer Service is the Key (CSK) program is our benchmark employee recognition program, and it is the best way to make sure outstanding behavior and/or performance is recognized. All nominated employees receive a gold key and a CSK pin to wear with their ID badge. Extraordinary nominations are considered for gift cards and other recognition.
Every quarter, all CSK nominations are reviewed, and one extraordinary nomination is selected as a CEO Award Winner. Avis received a gift card, personal recognition from our UF Health Shands CEO and a “Day off with Pay.”